Privacy Policy

Footage Forever stores copies of the video clips your Ring cameras record so that they are not lost when Ring's own storage window ends. That means we hold your camera footage. This page says exactly what we keep, why, for how long, and how to delete it. We don't sell your data, run ads, or track you across other apps and websites.

What Footage Forever is

Footage Forever is a third-party app that connects to your Ring account through Ring's official integration platform (the Ring Appstore). When you install it and choose cameras, our service copies each event clip Ring records for those cameras into long-term storage that we operate, and lets you browse and play those clips at footageforever.com.

What we collect and store

• Video clips and thumbnails. For each camera you archive, a copy of every event recording Ring makes (motion, doorbell presses, Live View sessions, and any other event Ring stores) from the moment you connect, plus a still image from each clip. Clips are stored exactly as Ring delivers them, including Ring's watermark. We never access your cameras directly: everything comes from Ring's recordings.
• Clip metadata. Which camera, when the event happened, its type and Ring's detection label (for example "person" or "package"), file size, and a checksum.
• Ring account ID, name, and email. Provided by Ring when you connect. The email lets us show who is connected and send account email: sign-in links, new sign-in alerts, and notices before archived footage is deleted.
• Ring authorization tokens. Access and refresh tokens that let our service retrieve your recordings on your behalf. Encrypted with a dedicated key before storage; refreshed automatically; never shared with anyone other than Ring.
• Camera list and names. Read from Ring so the app can show your cameras and let you choose which to archive.
• Your settings. Which cameras are archived and your video quality preference.
• Session tokens. A random token in a browser cookie that keeps you signed in to footageforever.com. It does not identify you to anyone else.
• Sign-in details. The browser type and network address of each sign-in, used to limit sign-in attempts and to email you when a new device signs in.
• Share links. If you share clips, the list of clips on the link, its expiry, an optional passcode (stored hashed), and how many times it was opened.
• Support messages. The name, email address and message you send through the support form.
• Event notifications from Ring. Ring notifies our service when a camera records an event. We keep these notifications for 30 days to make sure nothing is archived twice or missed.

What we do not collect

• Live video or audio. Footage Forever never opens a live stream.
• Payment information. Subscriptions are sold and billed by Ring.
• Your password or Ring login. Sign-in happens on Ring's own pages.
• Location data, contacts, or anything from your phone.
• Analytics or advertising trackers. There are none in the app or on the site.
• AI analysis or training data. We do not run any AI or machine-learning model on your footage or metadata, and we do not use them to train one, ours or anyone else's. The detection labels you see (person, package and so on) are the ones Ring attaches to each event. Because we do not do this, there is nothing to opt out of.

How we use it

Solely to copy your recordings into the archive, keep you signed in, refresh your Ring authorization so you don't have to reconnect, show you your clips, and operate and secure the service. We do not view your footage except when you ask us to investigate a problem with your account, and then only what is needed. Only the two people who operate the service can do so, and every such access is logged.

Where it lives and who can see it

• Amazon Web Services (AWS). Our service and your archive run on AWS in the United States. Clips are stored in Amazon S3, encrypted at rest with a key we control, in an account used only for Footage Forever. AWS does not access your data beyond what is needed to provide the infrastructure.
• Ring. We read your recordings and camera information from Ring's API. Ring's privacy policy governs what Ring collects.
• Resend, which delivers our account email (sign-in links, alerts, notices). It receives your email address and the message text, never footage or clip details.
• People you share with. If you create a share link, anyone who has the link (and the passcode, if you set one) can view and download the clips on it until it expires or you turn it off in Settings.
• Nobody else. We do not share footage or account data with advertisers, analytics providers, or any other third party. We disclose data only if required by law, and we will tell you when we are allowed to.

How long we keep it

• While you are connected: clips are kept indefinitely. Clips from the last two years play instantly; older clips move to deep archival storage and take up to 12 hours to retrieve.
• If you remove Footage Forever from your Ring account: archiving stops immediately. Your archive is kept for 30 days so you can reconnect, then permanently deleted along with your tokens and account record.
• If you delete your account (Settings › Delete account): every clip, thumbnail, token, and record is permanently deleted within the hour. Residual copies in logs and backups expire within 35 days.
• If you delete clips (from a clip, or from search results): they leave your archive at once and stay in Trash for 7 days so you can restore them. After that, or right away if you choose Delete now, the video, thumbnail and details are permanently deleted within the hour. We keep only a small record that the event existed, with no video or image, so it is never copied again.
• If you turn off archiving for a camera: no new clips are copied for it; existing clips stay until you delete them or your account.

If you have an active subscription, cancel it in the Ring app. Billing is handled by Ring, so deleting your account here does not stop a subscription on its own.

Security

All traffic is encrypted in transit. Clips are encrypted at rest with a dedicated key. Ring tokens are additionally encrypted before they reach our database. The parts of our service that answer web requests have no ability to delete archived footage; deletion runs only in a separate, scheduled process. Access to production systems is limited to the people who operate the service.

Your rights

You can access every clip we hold at any time in the app, download any clip, turn archiving on or off per camera, and delete your account and all data yourself. You may also ask us to provide a copy of your data, correct it, or delete it through the support form (choose "Privacy or data request") or by emailing support@footageforever.com; we verify the request against the email on your Ring account and answer within 30 days. If you are in a jurisdiction with a data protection authority, you have the right to lodge a complaint with it.

Children

Footage Forever is not directed at children under 13 and we do not knowingly collect data from them. Camera footage may incidentally include people of any age; you are responsible for using cameras lawfully.

Changes

We will update the date at the top when this policy changes, and note material changes in the app.

Contact

footageforever.com/support or support@footageforever.com

Footage Forever is a third-party app and is not affiliated with, endorsed by, or sponsored by Ring or Amazon. Ring is a trademark of Ring LLC.